Customer Service
A Statistical Analysis of How American Airlines is Mastering Customer Service on Twitter
February 11, 2014
by SimpliFlying
Infographics
[Infographic] How Airlines in India are Performing on Social Media
December 18, 2013
Engagement
[Statistics] How the WestJet Christmas Miracle Video Warmed Hearts and Won the Internet
December 12, 2013
Airports
Airports on Social Media: An in-depth Analysis of Key Performance Metrics
September 15, 2013
Case Studies
A Statistical Analysis of How Airlines in South East Asia Perform on Social Media
July 16, 2013
A Statistical Analysis of how major Airlines in the Middle East perform on Social Media
June 06, 2013
[Presentation] A Statistical Analysis of the Social Media Impact of the American Airlines – US Airways Merger
March 19, 2013
by Shubhodeep Pal
A Statistical Analysis of the Social Media Impact of American Airlines’ Rebranding
February 20, 2013
Strikes, Cancellations, Delays and Terrorism: How Airports Engage Travelers on Social Media
June 04, 2012
A Tweet by Tweet Analysis of US Airlines
April 11, 2012
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