Engagement
[Presentation] A Statistical Analysis of the Social Media Impact of the American Airlines – US Airways Merger
March 19, 2013
by Shubhodeep Pal
Customer Service
A Tweet by Tweet Analysis of US Airlines
April 11, 2012
Ancillary Revenues
Airline Baggage Fees : The Airline Industry’s Financial Salvation?
June 25, 2009
by Shashank Nigam
Ancillary revenue: A boon or a bane for the airline brand?
March 16, 2009
Brand Xternalities
Why it’s good for the industry if airlines go bankrupt
June 24, 2008
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