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Airlines to hold on tight to social media this Christmas, hopefully with good crisis communications plan in place

Airline Social Media Outlook 2015: Budget, Challenges and Metrics

[Videographic] Airports and the Connected Traveller: SimpliFlying Social Media Outlook for 2013

[Videographic] Airlines and the Connected Traveler: SimpliFlying Social Media Outlook for 2013

[Exclusive Videographic] How airlines dedicate resources to social media marketing