By Shashank Nigam

This week, as many of you are aware, I’m in Istanbul for the IATA Commercial Strategy Symposium. I will be Chairing the eMarketing track, delivering a keynote on the future of CRM for airlines and moderating a few panels. And as always, there will be live updates from the conference on this blog, featuring speakers like Turkish Airlines CEO Dr Temel Kotil, and ex American Airlines CEO Bob Crandall.

Stay tuned for the Live updates here.

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