While we’ve been releasing a great amount of research on how airlines have been driving results and engaging customer through social media, how airports do it has mostly been an enigma. The wait is over.
ACI Europe conducted a thorough study recently of all its member airports on the continent and found that 77% of all passengers travelled through a social media enabled airport and there has been 800% annual growth for Airports in Central Eastern Europe using these mediums. For more startling facts and stats, enjoy the infographic SimpliFlying has produced in partnership with ACI Europe.
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