Consulting / MasterClasses / Speaking / Partners / Products

Simpliflying is changing the way airlines do business. We help airlines engage customers better and boost profitability. With over 25 airlines and airports, across 5 continents, we know what works.

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Consulting

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Our strategy consulting expertise lies in helping our clients develop strategies that are keenly attuned to the new dynamics of engaging today’s Connected Traveler profitably. We’ve helped our clients develop innovative ways – including a couple of World’s Firsts – to drive business objectives.

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MasterClasses

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SimpliFlying MasterClasses are training modules tailored to your needs. Whether you’re a beginner or an advanced practitioner looking to drive specific business goals, we offer hands-on, case-study intensive courses that your airline or airport will find indispensable.

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Speaking

Our consultants are globally sought-after for delivering keynotes and appearing on panels that help the aviation industry understand and embrace the new dynamics fueling an evolutionary genre of marketing, service, and influence.

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Partners

From scalable social customer service solutions, to advanced analytics software that helps you monitor your social presence while benchmarking yourself against competition, we partner with the best in the industry.

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Products

Apart from partnering with great solution-providers, SimpliFlying offers its proprietary ROI Dashboards for airlines to measure the success of their social campaigns as well as Benchmarking Reports in partnership with airlinetrends.com.

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Testimonials

Our Clients

Up
Following the spectacular launch by SpiceJet of their Q400, airlines around the world seem to be acquiring a taste for the benefits brought by a social-media based launch campaign. Today we to take a look at how Malaysia Airlines (MAS) is presenting its brand new A380 to the world.

The airline has launched a campaign called “The Big Flight” where it offers the chance to win a ticket for an joyride on the A380 and be amongst the first to experience the new aircraft.

In order to enter the competition users have to submit a video proving that they can do something special like the YouTube celebrities that took part in the MAS campaign launch. The airline will then shortlist the best videos and the 8 most voted ones will win tickets for themselves and three friends.

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This initiative is part of a wider social launch campaign that uses Google+, Facebook, Twitter and YouTube to create sharable content and generate expectation for the launch of the new aircraft.

 

Expect more great initiatives this year!

While route launches via social media have been popular for sometime now, it seems that “plane launches” will be the big thing in the coming days given the number of A380s and 787s scheduled for delivery to airlines across the world. Due to the novelty factor of these planes (787s a bit more, certainly), we can be sure to expect airlines to cash in on their hype and generate not just favourable buzz online but also use it to fill up their new planes and drive profitable load-factors in the short to medium-term. We can’t wait to see what this year has in store for us!

Looking to launch a new plane or a new route? Contact us at strategy@simpliflying.com to know how you can leverage social media to drive your business objectives and measure the success of your campaigns as well.

Marco Serusi

Marco Serusi

Engagement Executive at SimpliFlying
Marco is an Engagement Executive at SimpliFlying. He’s Italian, but has lived in several countries since he was 18, earning an Air Transport degree in the UK, a pilot license in Florida and an MBA in Spain. He now lives in Valencia, Spain where he previously worked as a Marketing Director.

You can talk to him in Italian, English or Spanish. You can also tweet him at @simplimarco, e-mail him at marco@simpliflying.com.
Marco Serusi
Marco Serusi
  • http://www.radian6.com/blog/author/jenniferseeley/ Jenn Seeley

    This will be fun to follow! Now… to start fostering that special talent of mine!

    Jenn Seeley
    Community Engagement, Radian6

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