Keynote on airline branding at Aviation Outlook Middle East

Dear Readers,

As you might be aware, I’ll be in Abu Dhabi this week, as an invited speaker and panel moderator at the Aviation Outlook Middle East 2009. I wanted to give you a sneak preview of my keynote presentation on how airlines can use social media to enhance their brand. If you recall, I’ve written a number of articles on the topic on SimpliFlying and conducted a webinar in January too. My presentation is derived from that, and is included below. I’d love to have your feedback and comments on it.

Shashank Nigam

Shashank Nigam

Shashank Nigam is a globally sought-after consultant, speaker and thought leader on airline branding and customer engagement strategy. He is the Founder and CEO of SimpliFlying, one of the world’s largest aviation marketing firms working with over 85 aviation clients in the last ten years. Nigam is also the youngest winner of the Global Brand Leadership Award and has addressed senior executives globally, from Chile to China. Nigam’s impassioned and honest perspectives on airline marketing have found their way to over 100 leading media outlets, including the BBC, CNBC, Reuters and Bloomberg, and into leading publications such as The Wall Street Journal and the New York Times. He writes a dedicated monthly column in Flight’s Airline Business, challenging the typical assumptions about airline marketing. His new book on airline marketing, SOAR, is an Amazon bestseller that’s shaking up the industry and inspiring other industries to learn from the best airlines. Born in India, raised in Singapore, he now lives with his wife and two young daughters in Toronto.
Shashank Nigam
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