5 insights on social media, which airlines must tap on – presentation from IATA Wings of Change at FIDAE

Last week, I had the opportunity to present in front of a hall full of aviation executives from all across Latin America. This was at the IATA Wings of Change conference at FIDAE, in Santiago de Chile. The presentation was once again very well received and I was asked some intelligent questions.

As always, I’m happy to share the slides here on SimpliFlying for my readers. And I’d love to have your feedback. You can view my previous conference presentations and keynotes here.

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Shashank Nigam

Shashank Nigam

Shashank Nigam is the CEO of SimpliFlying and a globally sought-after consultant, speaker and thought-leader on airline branding and customer engagement strategy. He is also the youngest winner of the Global Brand Leadership Award and has addressed senior aviation executives globally, from Chile to Canada and from Sydney to San Francisco. Shashank's perspectives have found their way into major media outlets, including CNN Travel, CNBC, MSNBC, Bloomberg UTV, Mashable and in leading publications like Airline Business, ATW, Aviation Week, and others. Shashank studied Information Systems Management and Business Management at Singapore Management University and Carnegie Mellon University. Hailing from India, he splits his time between Singapore and Vancouver, among other cities.
Shashank Nigam
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Showing 6 comments
  • Ned
    Reply

    You should start advising banks as well 😀

    • Shashank Nigam
      Reply

      Ed, I'd love to. But I love planes too much to think about anything
      else 🙂

  • patriciabue
    Reply

    Pity i couldn`t join you…interesting the flip.to opportunity. I am in a conference in Medellin in 2 weeks, maybe i could talk about it..?

  • Sneha
    Reply

    Nice stats…well collated…though the video looks a lot like the “Text is using us” video on Web 2.0 on YouTube…I was also expecting more Airline related stats on Social Media..

    • Shashank Nigam
      Reply

      I'm on the lookout for a video on airline stats – let me know if you
      see anything out there..

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