Shubhodeep PalShubhodeep Pal

Loyalty

Five Reasons for low cost airlines to take loyalty seriously

November 18, 2011

by Shubhodeep Pal

Announcements

How Qantas dealt with the 48 hour fleet grounding crisis and the A380 mid-air engine failure

November 09, 2011

by Shubhodeep Pal

Customer Service

Mobile 2.0 – The Top 10 Mobile Apps by Airlines

October 21, 2011

by Shubhodeep Pal

Announcements

SimpliFlying Awards for Social Media Excellence 2011: The Journey, the Experience

October 15, 2011

by Shubhodeep Pal

Infographics

[Presentation] Why the future of loyalty programs will be social-media based

September 30, 2011

by Shubhodeep Pal

Engagement

Top 10 Travel Distribution Initiatives by Airlines: Reinventing the booking cycle to drive revenue (from #eftamerica)

September 22, 2011

by Shubhodeep Pal

Customer Service

Best Airports in Social Media: Top 5 Airports nominated for the SimpliFlying Awards for Social Media Excellence 2011

September 16, 2011

by Shubhodeep Pal

Customer Service

The Best Airlines in Social Media: the Top 7 nominees for the SimpliFlying Awards for Social Media Excellence 2011

September 15, 2011

by Shubhodeep Pal

Announcements

Airlines on Twitter Monthly Report for August 2011: Cebu Pacific joins the big league and scores high!

September 12, 2011

by Shubhodeep Pal

Crisis Mgmt

The Best Airlines Driving Customer Service & Crisis Management Through Social Media: Top 5 SimpliFlying Awards nominees

September 09, 2011

by Shubhodeep Pal

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