Announcements

Airlines on Twitter Monthly Report for November 2011: increasing engagement but 30 airlines produce over 80% of tweets

Happy Holidays from SimpliFlying – thank you for making 2011 our best year till date!

“Crowdbranding”: The Top 10 Crowdsourcing initiatives by Airlines

Southwest Airlines, the Most Remarkably Kind Flight Attendant and the Art of Customer Service

How Qantas dealt with the 48 hour fleet grounding crisis and the A380 mid-air engine failure

Five Steps to Succeeding as an Airline Customer Service Social Media team

SimpliFlying Awards for Social Media Excellence 2011: The Journey, the Experience

SimpliFlying wins the 2011 Gold Magellan Award for being the Best Online Travel Blog

Announcing the judges for SimpliFlying Awards for Excellence in Social Media