Crisis Mgmt Archives - Page 9 of 10 - SimpliFlying

Announcements

Airlines on Twitter Monthly Report for August 2011: Cebu Pacific joins the big league and scores high!

September 12, 2011

by Shubhodeep Pal

Crisis Mgmt

The Best Airlines Driving Customer Service & Crisis Management Through Social Media: Top 5 SimpliFlying Awards nominees

September 09, 2011

by Shubhodeep Pal

Airports

Top 12 things to do if you are stuck at an airport when the next Hurricane Irene or earthquake strikes US East Coast

August 24, 2011

by Shashank Nigam

Crisis Mgmt

The SimpliFlying Social Media Cheatsheet for Airline Marketers

August 15, 2011

by Shubhodeep Pal

Airports

12 ways airports can turn stranded travelers into happy customers in the next crisis

June 29, 2011

by Shashank Nigam

Airports

Crises Management for airlines and airports in the age of social media- Presentation from ACI Europe

June 20, 2011

by Shashank Nigam

Crisis Mgmt

Delta airlines excess baggage policy for US soldiers. Did they do a good job managing the crisis?

June 16, 2011

by Shashank Nigam

Crisis Mgmt

Proactive Customer Service at Southwest Airlines – Interview with Fred Taylor

June 03, 2011

by Shashank Nigam

Case Studies

The Top 10 Twitter Initiatives by Airlines

March 22, 2011

by Shubhodeep Pal

Brand eXecution

Airlines and airports in social media should think about scalability of efforts, not just buzz!

February 07, 2011

by Shashank Nigam

Sign up to be the first to know aboutour reports, updates, and more!