Customer Service
[Interview] Jonathan Pierce, Director of Social at American Airlines, Sheds Light on How the Airline Drives Results from Social Media
August 01, 2012
by Shubhodeep Pal
Engagement
Webinar: How Airlines are Building Real-World Relationships with their Fans (and Why it’s Critical)
July 26, 2012
by SimpliFlying
SimpliBook: Top 10 Airline Initiatives to Engage Customers in the Booking Phase
Airports
[Interview] How Finnair and Helsinki Airport brought social media to life through Quality Hunters
July 24, 2012
[Presentation] Driving Results from Customer Engagement – The Road Ahead for Airlines in Social Media
by Shashank Nigam
A New Homecoming: On-board SpiceJet’s maiden flight from Delhi to Dehradun on the Bombardier Q400
July 19, 2012
For making Volaris the “World’s Most Devoted Airline”, José Calderoni and Sai Sánchez Correa are SimpliFlying Heroes for June 2012
July 13, 2012
AirAsia’s new Chrome app allows you to SimpliPlan your travel based on your budget, powered by Flocations
July 12, 2012
[Presentation] How Airports can SimpliEngage the Connected Traveler
July 09, 2012
Local Pages on Facebook: An Interesting Case of Hyper-Localization by KLM
July 05, 2012
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