Resources

[Infographic] Airports in social media – ACI Europe Study reveals startling data

Q&A: How Brands Can Perform Real-Time Customer Service on Social Media

Building Brands: Customer Service is now Real-Time [Full Webinar]

Episode 4 of Simpliflying Podcasts: Exclusive insights into the world of airline loyalty & Interview with Gabi Kool, the CEO of Baltic Miles

[Infographic] The first-ever insights into how airlines are using Google Plus

For successfully leading SpiceJet’s launch of the Bombardier Q400 via social media, Pooja Dua is the SimpliFlying Hero for January 2012

SimpliFlying launches fortnightly Marketing Strategy podcasts for airline and airport marketers

Top 10 Articles of 2011

Airlines on Twitter Monthly Report for November 2011: increasing engagement but 30 airlines produce over 80% of tweets