Announcements
Unveiling the APEX Health Safety powered by SimpliFlying Lounge Certification
December 07, 2021
by SimpliFlying
Brand X-Factor
The Antifragile Airline: How airline brands can fly to a stronger post-crisis future
September 23, 2020
by Shashank Nigam
Brand eXecution
“Welcome onboard, this is your in-flight janitor speaking”
April 30, 2020
Music videos or airline safety videos? a critical look
November 19, 2018
Brand Xperience
The future of Digital Passenger Experience
April 30, 2018
Commentary
Full service low cost airlines are here – what should traditional airlines do?
February 06, 2017
Customer Service
Social Customer Service Insight from Airlines at SimpliFlying Lab
October 04, 2016
Expertise
Airline Branding Basics: Q&A with SimpliFlying’s Li Guen
September 06, 2014
Crisis Mgmt
Customer Service 2.0: How KLM could have averted the escalation of a delicate situation with Filipino teenager Arjean
July 29, 2013
Features
[Presentation] Top 10 Airline Blogs — How Blogs fit into the overall Content/Marketing Strategy of Airlines
July 01, 2013
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