Customer service

Customer Service

RIP Twitter. Facebook is the Future of Social Customer Service.

June 15, 2015

by Shubhodeep Pal

Engagement

An Exclusive Look Inside the Southwest Airlines Listening Center

May 21, 2015

by SimpliFlying

Customer Service

[Presentation] Changing Times: The Latest Trends in Airline Marketing

October 14, 2014

by SimpliFlying

Announcements

Vote Now For Your Best Airline in SimpliFlying Awards 2014! #SFAwards14

July 22, 2014

by SimpliFlying

Announcements

5th Annual SimpliFlying Awards 2014 for Excellence in Social Media

June 10, 2014

by SimpliFlying

Customer Service

Social Customer Service (Featured in Airline Business)

November 29, 2012

by SimpliFlying

Airports

[Case Study] How Social Media is Enhancing Airport Customer Service

November 02, 2012

by SimpliFlying

Airports

Simpli-Airports Series: Exploring Airport Social Successes

October 23, 2012

by SimpliFlying

Airports

[Presentation] Social Customer Service for Airports

October 05, 2012

by SimpliFlying

Case Studies

Finalist Presentations for Best Airlines Driving Customer Service from Social Media at SimpliFlying Awards 2012

September 04, 2012

by SimpliFlying

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