Crisis Mgmt
The SimpliFlying Social Media Cheatsheet for Airline Marketers
August 15, 2011
by Shubhodeep Pal
Engagement
Airlines on Twitter Monthly Report for July 2011 reveals that more airlines have Twitter accounts than loyalty programs
August 08, 2011
by Shashank Nigam
Customer Service
Airlines on Twitter in June 2011: Delta Airlines is the breakaway “listening and talking champion”
July 11, 2011
Airports
12 ways airports can turn stranded travelers into happy customers in the next crisis
June 29, 2011
Infographics
Airlines on Twitter in May 2011: AirAsia and TAM Brazil hot on the heels of Delta Airlines
June 14, 2011
The social media runway of Harrisburg International Airport – how a small airport made it big online
June 03, 2011
Top 10 Airports on Social Media – case studies of the airports best at driving engagement
May 19, 2011
[Infographic] Airlines on Twitter – April 2011 data reveals the need to focus on Customer Service
May 10, 2011
Is your Airport Customer Services Delivery Under Pressure?
May 06, 2011
by SimpliFlying
Why Should I Friend you on Facebook or Twitter, United?
May 04, 2011
No, thanks