by Shashank Nigam | July 1st, 2009

 

I delivered an Expert Keynote address yesterday to a room full of senior airline executives on how they can us social media to enhance their brands. This was at the at the LCC World Americas Summit in Miami, FL.

The presentation details why social media is important to LCCs and how they can use it immediately for customer service, sales and more. I’m sharing the slides here and would love to have your feedback on this!

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