Engagement
SimpliPlan: Top 10 Initiatives by Airlines to Engage Travelers at the Planning Stage
June 27, 2012
by SimpliFlying
SimpliDream – Top 10 Airline Initiatives that Inspire Travel
May 31, 2012
Announcements
Airlines on Twitter Monthly Report for November 2011: increasing engagement but 30 airlines produce over 80% of tweets
December 27, 2011
by Shubhodeep Pal
Customer Service
Customer Service 2.0: Top 10 Airlines and Airports performing Customer Service through Social Media
November 24, 2011
Crisis Mgmt
The Best Airlines Driving Customer Service & Crisis Management Through Social Media: Top 5 SimpliFlying Awards nominees
September 09, 2011
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