Customer service Archives - Page 3 of 6 - SimpliFlying

Airports

[Interview] How Finnair and Helsinki Airport brought social media to life through Quality Hunters

July 24, 2012

by SimpliFlying

Announcements

Building Brands: Customer Service is now Real-Time [Full Webinar]

April 16, 2012

by Shubhodeep Pal

Announcements

Top 50 case-studies of airlines and airports excelling in social media

February 28, 2012

by SimpliFlying

Announcements

Airlines on Twitter Monthly Report for November 2011: increasing engagement but 30 airlines produce over 80% of tweets

December 27, 2011

by Shubhodeep Pal

Announcements

Southwest Airlines, the Most Remarkably Kind Flight Attendant and the Art of Customer Service

November 30, 2011

by SimpliFlying

Customer Service

Customer Service 2.0: Top 10 Airlines and Airports performing Customer Service through Social Media

November 24, 2011

by SimpliFlying

Crisis Mgmt

Five Steps to Succeeding as an Airline Customer Service Social Media team

November 02, 2011

by Shashank Nigam

Announcements

Airlines on Twitter Monthly Report for August 2011: Cebu Pacific joins the big league and scores high!

September 12, 2011

by Shubhodeep Pal

Airports

12 ways airports can turn stranded travelers into happy customers in the next crisis

June 29, 2011

by Shashank Nigam

Airports

Crises Management for airlines and airports in the age of social media- Presentation from ACI Europe

June 20, 2011

by Shashank Nigam

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