Talking airline business with Virgin Atlantic VP, Paul Charles

My prediction last month that Virgin Atlantic, one of the world’s leading long-haul airlines, is not on the brink of collapse seems to have proven true. The airline recently announced its financial results – which turned out surprisingly positive, given the tatters the rest of the industry currently is in. Premium passenger numbers were up … Read more

Rohit Bhargava feels that United Airlines lacks a brand personality. Is he right?

Rohit Bhargava is the author of a recently released book called Personality Not Included and also the blogger of the very popular Influential Marketing Blog. Recently, when he was asked “what is one brand desperately in need of personality?”, his answer (unsurprisingly) was United Airlines. Here is what he had to say: The one that … Read more

Three lessons from Jet Airways on how not to treat employees

Last week, Jet Airways in India fired almost 1000 employees (and then re-instated them after a huge furor). In bad times, it’s natural for companies to cut costs, and reducing headcount is one of the ways to do that. But it was the method of communication that infuriated employees and resulted in widespread public protests. … Read more

Presentation on the Connected Traveller and why passenger comfort matters – from Les Voiles de St Tropez

I was recently invited by Airbus to deliver a presentation at in St Tropez, discussing the implications of the connected traveller and social media and passenger comfort. Here is my presentation from the conference, presented in St Tropez in October 2013. If you have questions about this presentation, please feel free to email us at … Read more

Landor Managing Director Allen Adamson reveals that creating a powerful airline brand is the ultimate test

………… “Successfully branding an airline is the ultimate branding test,” concluded Allen Adamson last Friday in his office during an interview with this blog. Allen is the Managing Director at the New York office of Landor Assosiates, one of the most respected branding firms and one that is heavily involved in airline branding globally. Landor … Read more

Coming soon: SimpliFlying Buzz, the first airline marketing and branding portal on the web

Dear Readers, Thanks for all your support for this blog in the past 9 months since we started. It gives me great pleasure to share with you that SimpliFlying will be launching a new micro-site, SimpliFlying Buzz, on Nov 3, 2008. SimpliFlying Buzz will be the first airline marketing and branding portal on the web, … Read more

Jet Airways employee sacking with an interesting online twist

India’s leading private airline, Jet Airways has just decided to sack 1900 employees following their wide ranging alliance with Kingfisher Airlines. The move is intended towards cutting costs for the carrier struggling with high costs in an unfavorable economic environment. But that’s stuff everyone already knows about. Here’s something interesting I encountered this morning. A … Read more

Conde Nast Traveler 2008 airline rankings prove that product is the brand

……… Innovative products and services – the key ingredient for strong brands – ooze out all the chart-toppers in Conde Nast Traveler 2008 airline rankings released recently. Last week, in an interview with this blog, Gary Leopold, the CEO of ISM Boston shared that “the product is the brand”. This certainly holds true for for … Read more

How will Emirates ensure high levels of service across its A380 fleet? VP Nigel Page explains

……… Emirates Airline has placed the largest order of the largest plane in the world. They will eventually have 58 A380s – one third of the total orders Airbus has received till date. Their first A380 that flew from Dubai to New York City on Aug 1, 2008 dazzled everyone with exclusive showers in the … Read more

Marketing guru reveals airline advertising secrets: in conversation with ISM’s Gary Leopold

……… According to ISM Boston‘s website, Gary Leopold, their CEO, “not only eats, sleeps and breathes travel, he knows it from the client side.” After having a conversation with him, one would appreciate the completeness of the sentence – and the man. Not only has Gary led ISM Boston – a niche travel marketing firm … Read more

Sustainable Aviation Fuels Powerlist 2023

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