I Am Packed
The airline has created/sponsored a blog called “I Am Packed” where users can share images of what they carry with them when they travel, together with some basic information about the items. All images feature the neatly ordered contents of a suitcase or travel bag to showcase the “art of packing”.
The page explains its reason for existing with the following words:
When we travel, packing our bags is the first part of the adventure. Finding the balance between necessities, showing off in a new city, and leaving space for all your shopping is an art. I Am Packed is your chance to show us how you travel and gain a little bit of inspiration for when you hit a packing road block.
So what’s in it for the airline?
And, if they are sponsoring it, why is the only sign of the Air New Zealand brand a tiny logo (and no name) at the top right corner of the page? Also, why didn’t they use their already well known blog “The Flying Social Network”?
Our answer is a rather simple one. This is meant to be a creative space, where users can express themselves and influence each other. The airline is present and the purpose is to get its brand associated with travel, hence the presence of the logo and the travel theme, but the core idea is the creation of a free, sharable and ad-free environment. Moreover, when you deal with today’s connected travellers, you must remember the New Social Traveller Life Cycle and engage them at every stage of their journey. Air New Zealand has smartly jumped in at the early SimpliPlan stage (preceded by SimpliDream – you can check our some interesting initiatives here).
This is, we feel, a highly sophisticated branding exercise, where the company creates a space for the users to express themselves and relies on their own curiosity to discover the brand. The small logo and the absence of the words “Air New Zealand” are of course no accident. The name of the blog has been placed before the logo: curious users will naturally click on the logo to finish the phrase that starts with “I am packed by…”.
We believe that this blog, experimental as it might be, is an early sign that companies are learning quickly and starting to create non-restrictive spaces where users can interact, where content is created and shared without spending advertising dollars and where brands and wanderlust can meet as loving companions, not business partners.
Are you an airline looking to engage the connected traveller? Find out how at engage@simpliflying.com.

Marco Serusi


Latest posts by Marco Serusi (see all)
- Airlines on Pinterest: in-depth look reveals a bit of a graveyard - March 18, 2013
- [eBook] Crisis Management for Airports and Airlines, in the age of the Connected Traveler - February 25, 2013
- Top 10 Valentine’s Day 2013 Initiatives by Airlines - February 20, 2013





"[Working with SimpliFlying] has expanded our minds, opened our eyes and showed us what to do in concrete, practical, and tangible terms. We see the benefits not only to ourselves but to our members as well." -
"SimpliFlying has a great balance - providing strategic insights and directions while maintaining a down-to-earth attitude in guiding LAN in strategy implementation. Justifying our investment to senior management was not difficult." -
"The SimpliFlying MasterClass was a combination of trends and insights from the industry, as well as tailor-made topics designed to help Lufthansa progress to the next level of customer engagement. By having every management level participate, Lufthansa achieved great results in regards to 'social status' and loyalty, which was one of the key topics." -
"At Estonian Air, we always look for partners who can bring innovation and good ideas, with the ability to execute. With Simpliflying, we get exactly that." - 




