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Once in a while, I get a chance to meet a person who totally knows what he’s talking about, and the world knows what he’s talking about too. Chris Brogan (@chrisbrogan on Twitter) is [...]

Last week, I had the opportunity get a personal tour inside a life-size mock-up of the Boeing 787, at Boeing’s Customer Experience Center near their Seattle Commercial Airplanes HQ. A [...]

Note: This is a cross-post from Steven Frischling’s Flying with Fish blog. Steven Frischling, aka: Fish, is a self employed photographer, and founder of The Travel Strategist, who has flown [...]

British Airways announced yesterday that they will be launching all-business class flights from London to New York City in September. It will operate A318s fitted with 32 lie-flat seats on the [...]

Note: This is a cross-post from Steven Frischling’s Flying with Fish blog. Steven Frischling, aka: Fish, is a self employed photographer, and founder of The Travel Strategist, who has flown [...]

Last week, I attended a very refreshing workshop on customer service in Singapore. Ron Kaufman, one of the best-known customer service coaches in the region, led it. I found his ideas on how [...]

This is a guest post by Rob Mark from Jetwhine.com in Chicago. We’ve decided to begin a little cross-posting here at SimpliFlying and at Jetwhine. A commercial pilot and journalist, Rob has been [...]

Starting the first week of July, Malaysia Airlines’ subsidiary FireFly will be starting routes from Malaysia to Singapore. Of course, to get to heart of the matter, I met up with their Head [...]

Note: This is a cross-post from Steven Frischling’s Flying with Fish blog. Steven Frischling, aka: Fish, is a self employed photographer, and founder of The Travel Strategist, who has flown [...]

As many of you have probably heard on the news, Air France Flight 447, an Airbus A330-203 (A332), disappeared a couple of nights ago, flying to Paris (CDG) after departing Rio Di Janeiro (GIG). [...]