In our latest top 10 case-pack we talked about the importance of social-media-based customer-service and how both bad and good experiences can be amplified and spread at incredible speed on it. [...]
We’ve partnered with our good friends at Eyefortravel to bring you another interesting infographic that reveals a lot about how social media is significantly impacting the travel industry. [...]
Note: This is Part 2 of a three-part series on LCCs and loyalty. The first part offered five compelling reasons to start thinking about loyalty. This article will provide three easy ways to track [...]
If twenty years ago one had asked an airline marketing executive about the dangers that a bad experience, passed on through word of mouth, could represent for the company’s image and brand he/she [...]
From a startup to an award-winning Indian airline flying international It’s not often you see the CEO of a low cost airline in a tuxedo. But that’s exactly what Aditya Ghosh was [...]
Editor’s note: This is a guest post by our partner, Philippe Scheimann from SOSTravelers.com on what to do in a situation where you’re stranded while traveling during Thanksgiving. The article [...]
Yes, we gave an award to Qantas for their work with handling the Chilean volcanic ash crises through social media last month, at SimpliFlying Awards for Social Media Excellence. And when you win [...]
Some of you know from my tweets that I was in Africa for the first time this month, in Kampala, Uganda to be specific. It was a great experience to be finally on the continent that I had heard so [...]
If you have questions about these presentations, please feel free to email us at airbus@simpliflying.com. You can view more of SimpliFlying’s presentations here. Airbus on Prezi Bloopers on [...]
Note: This is Part 1 of a three-part series on LCCs and loyalty. The first part offers five compelling reasons to start thinking about loyalty. The second provides three easy ways to track loyal [...]
